You may also like
FAQs
We currently ship within the United Kingdom. Shipping is free on all orders, with no minimum purchase required.
You can return eligible items within 30 days of delivery. For more information, please see our Return & Refund Policy.
Once your order has shipped, we'll send you a tracking number so you can check your delivery at any time.
We accept Visa, Mastercard, Discover, Apple Pay, Google Pay, and Shop Pay. You'll see all available payment options during checkout.
Delivery times can sometimes be affected by holidays, customs processing, or periods of high demand. If your order is taking longer than expected, please contact us and we'll be happy to help.
If you receive a damaged or incorrect item, please contact us at info@velrolondon.com as soon as possible. Include your order number and a photo of the issue, and we'll resolve it as quickly as we can.
